Wednesday, 18 November 2009

What situations warrant initiation of Six Sigma and/or Lean?




1. Your competition is using this methodology to improve their processes.


2. You want to reduce the number of defects and improve your image with the customer.

3. You want to spend less money on non-value added activities such as cost of non quality.

4. Some of your clients demand that you continuously improve your processes over time.

5. Even if your operational processes are excellent, you still have opportunities to improve in transactional areas.

6. You want to emphasize the importance of a quality work culture in your organization.

7. You want to gain an edge over your competition in order to charge a premium for your services.

8. You want your managers to make decisions based on facts rather than their "gut" feel all the time.

9. You would like to quantify the benefits realized of improvement opportunities.

10. You don't want to be left behind on the learning curve.

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